Privacy Policy & Terms of Service

Privacy Policy

Effective Date: 01.01.2025

Last Updated: 18.02.2025

Welcome to Primain.org, a product of Swupel e.U. ("we," "our," or "us"). By accessing and using our services, you agree to abide by these Terms and Conditions and Privacy Policy. If you do not agree, please do not use our services.

1. Data We Collect

To provide our Address shortening services, we collect and store the following data:

  • Username
  • Email
  • Hash of the user's password
  • Wallet address and network (if the user creates a Primain)

We strictly limit our data collection to the bare minimum required for our services to function.

2. Data Usage

We do not use the collected data for advertising purposes. We do not sell, trade, or share personal data with third parties for advertising. Data is used solely for providing access to and managing user accounts and services.

3. Data Security

We implement strict security measures to protect user data from unauthorized access, loss, or theft. Passwords are stored in hashed form, and we follow industry best practices for encryption and security protocols.

4. User Rights

Users have the following rights regarding their data, in compliance with GDPR, CCPA, and other global regulations:

  • Right to Access: Users can request to view the personal data we store.
  • Right to Rectification: Users can request corrections to inaccurate data.
  • Right to Erasure: Users can request deletion of their personal data.
  • Right to Restrict Processing: Users can request limitations on how their data is used.
  • Right to Data Portability: Users can request to export their data in a structured format.

For data requests, contact us at contact@primain.org.

5. Data Retention

We retain data only as long as necessary to provide services. Once a user deletes their account, we remove their data within a reasonable timeframe, except where retention is required by law.

6. Third-Party Services

We do not share user data with third-party services except when legally required.

7. International Data Transfers

Primain.org is a globally accessible platform. If we transfer user data outside of their home country, we ensure compliance with relevant data protection laws.

Terms and Conditions

By using Primain.org, you agree to the following terms and conditions:

  1. 1. Use of Service: You are solely responsible for safeguarding your wallet credentials. We are not responsible for lost passwords or unauthorized access. Cryptocurrency transactions are irreversible, and we do not provide refunds. You will not use our service for illegal activities such as money laundering, fraud, or terrorism financing.
  2. 2. User Responsibilities: You must provide accurate and truthful information during registration. You agree to comply with all applicable local and international laws regarding cryptocurrency transactions.
  3. 3. Service Availability: We strive for 99.9% uptime but do not guarantee uninterrupted service. We may suspend or terminate services if you violate these terms.
  4. 4. Limitation of Liability: We are not liable for any loss of funds, hacking, technical failures, or disruptions beyond our control. Users are responsible for securing their private keys and backup phrases.
  5. 5. Amendments: We may update these terms from time to time. Users will be notified of significant changes, and continued use of the service implies acceptance of the updated terms.
  6. 6. Governing Law & Jurisdiction: These Terms shall be governed by and interpreted in accordance with the laws of Austria, and any disputes shall be subject to Austrian jurisdiction, unless required otherwise by applicable local laws.
  7. 7. Contact Information: For any questions regarding this Privacy Policy or Terms and Conditions, contact us at contact@primain.org.